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refund policy
Billing & Protection Last updated: September 14, 2026

Refund & Cancellation Policy

We strive for full transparency regarding digital credit usage, cancellation conditions, and reimbursement timelines across all prepaid purchases on ai4save.com.

1. Digital Credit Services

ai4save.com provides pay-as-you-go and prepaid balance services for accessing artificial intelligence foundation models and developer proxy APIs. Because computational tokens are spent and incurred in real time from third-party provider clusters, specific refund terms apply as detailed below.

2. Refund Eligibility Rules

Unused Credit Balances (Refundable)

You can request a full refund of any unused remaining balance within 7 days of your deposit date. A standard 9% processing fee is deducted to cover non-refundable payment gateway transaction, conversion, and bank handling charges.

Consumed Credits (Non-refundable)

Credits that have already been expended to execute chat completions, stream tokens, parse files, or invoke API endpoints are strictly non-refundable, as compute resources and upstream API fees have already been irrevocably incurred.

System Outages & Service Failures Guarantee

If a verified server outage or gateway malfunction on our side prevented your requests from completing, our engineering desk will audit the request logs and re-credit your account or issue a full refund without any administrative deductions.

3. How to Request a Refund

To submit an official refund request, please email our billing team with the following details:

  • 1 Your registered account email address.
  • 2 PayPal Transaction ID or Order Invoice Reference.
  • 3 The remaining credit balance you wish to refund.
  • 4 Your preferred payout destination: PayPal (recipient email) or Crypto (USDC/USDT wallet & network).

4. Processing & Reimbursement Timeline

Approved refund requests have the 9% processing fee deducted and the net balance reimbursed directly via your chosen method within 1 to 3 business days. You will receive an automated confirmation email once the transaction completes.

5. Chargeback Prevention & Dispute Resolution

We are committed to resolving any billing discrepancies amicably and quickly. Before opening a formal dispute or chargeback with PayPal or your bank, we kindly request that you contact our customer support desk directly at [email protected]. We will work promptly to rectify the situation.