ai4save.com
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contact & support
Customer Service & Inquiries

Contact & Customer Support

We're dedicated to delivering reliable AI workspace tools, high-speed LLM proxies, and prompt customer assistance. Reach out to our direct desks below for product help, billing, or developer integration.

1. Direct Support Channels

Customer Support

Primary

For general questions, account recovery, and platform navigation

[email protected]

Expected response time: within 24 hours

Billing & Refunds

Financial

For PayPal deposits, receipts, credit invoices, and refund claims

Telegram Direct Chat

Real-time

Real-time messaging for direct recommendations and urgent inquiries

@modovmac

Active daily during business hours (UTC+7)

Developer Resources

API Gateway

Integration guides, API documentation, model schemas, and code samples

Universal API & Keys

Compatible with OpenAI, Claude, and Gemini SDKs

2. Store & Business Details

ai4save.com is a software-as-a-service application suite providing AI workspace interfaces, cross-provider proxy gateways, client-side encrypted notes, and context-optimization technologies.

Brand Name ai4save (Ai4save Suite)
Official Website https://ai4save.com
Primary Support Email [email protected]
Billing & Disputes Email [email protected]

Support Desk Recommendation

When contacting our team regarding a payment or refund query, please always specify your account email address and transaction ID so that our financial support team can process your request without delay.

3. Operating Hours & Service Level (SLA)

Service Hours Mon – Fri, 9:00 AM – 6:00 PM Timezone: UTC+7
General Inquiries SLA Within 24 Hours via [email protected]
Urgent Billing SLA 1 to 3 Business Days Detailed audit & payout

4. Quick Assistance FAQ

How do I purchase credits or top up my balance?

Simply sign in to your ai4save account, open the Account pane or Billing tab in the workspace, and select your desired top-up package via PayPal. Credits are credited automatically to your account balance.

Can I use my balance across both Web Chat and API keys?

Yes! Your prepaid credit pool is universally shared. You can generate responses directly in the Web Chat interface, create custom prompts, or generate site API keys for your external code and scripts.

What is the policy for unused credit refunds?

We provide a 7-day refund window for remaining unused prepaid credit balances, subject to a standard 9% payment processing and administrative fee. Check our full Refund & Cancellation Policy for instructions.